Ryan and the rest of the team did an outstanding job helping me with the car purchase. They were knowledgeable and friendly throughout the experience. I highly recommend them to anyone purchasing a new car!
I had a certain car that I wanted and I found it. When I went to the dealership everyone was very helpful and friendly. They had the exact car I was looking for. Color, model and price. I went home in that very car that day.
Both of my Volkswagens have come here. Friendly service, quality work. The few issues that I ran into were promptly mitigated and resolved. As far as dealers go, this is one of the best VW dealers around. Two others that I frequented have closed down but #1 Cochran seems to still be going strong.
We bought a vw here, the sales staff are some of the best. As are the service staff.Highly recommended. And in full disclosure, I have been in the car business for the past 20 years. So I sincerely hope that I know what I am talking about.
Great staff reasonably priced
Ryan smith was a great help in purchasing my new vehicle. The customer service is outstanding and they are there to help! I would recommend going to them over any other vw dealership. They even title your vehicle in other states if you are not a PA resident. Other dealerships would not do this for me. They really are #1!
Trevor was very knowledgeable about the car and made the experience of test driving and financing as easy and enjoyable as possible. I wish every car salesman to be as good as he is!
Trevor was knowledgeable, friendly, and helpful throughout the whole process. The dealership is clean and welcoming, and they have some nice incentives when you buy from Cochran. Friendly sales and a straightforward dealership. Transparent pricing and they were generous and fair with my trade-in. The value they gave me what pretty much what I was expecting to get after doing my own research, and was glad I didn't have to fight over it. The deal did hit a bump when the vehicle I chose had an issue off the lot. But the team worked with me to get past that and into something that same day by offering a discount on the same vehicle with a slightly different trim. It all worked out and I'm very happy with the purchase and my new Tiguan. My only complaint is that it really seems like the body shop rushed to get the car ready and out the door for me. It feels like it was an "it's the end of the day and we all want to go home already" job. I have to bring it back in to have some spots buffed out from the manufacture wrap that they missed.
Great experience! Ryan was wonderful and worked hard to make this deal happen! Brady was very knowledgeable and helpful through the process. My deep appreciate to Jessica and Brett for making it an easy negotiation and easy transaction. Will definitely refer everyone I can ! And thanks Ryan for setting up my Bluetooth and taking the time to show me all the bells and whistles in the car. Super day!! Super team!!!!
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