I bought a used VW Jetta from them five years ago and have been getting it serviced every year since. They couldn't have been more gracious and professional. Simple as that.
I just bought a brand new 2019 Volkswagen R-Line from Sierra and I am very pleased with the experience! She was so knowledgeable about all of the features and details on the cars. She helped me find exactly what I wanted and did not try to push me into anything I didn't agree with. I had a wonderful experience. I also had a good experience with the finance department. I was not forced into buying anything and he was very real and genuine with me. And the service department has always been good to me! Prior to buying my 2019 Jetta I ...
Mike and his service team were absolutely fantastic. Conversations with them and the work itself was extremely professional. They completed the work the RIGHT way, and kept me in the loop every step of the process.
Great customer service
haven't bought a vehicle from them, but the service department is most excellent
The service here is really great. I am a happy customer. Mark really helped me out by listening to my concerns and did what he could to help me.
Highly recommend Cochran! I was a little hard to finance and they ended up making it work on my terms! So happy with my new 2019 Jetta!
We had a great experience working with Sierra, Caitlin, and Rob. #1 Cochran didn't have the model in stock that we wanted (2019 Atlas SEL Premium), but Sierra and Caitlin worked for several days to find one and get it for us. Sierra and Caitlin made the car buy process seamless, and Rob efficiently completed the finance process. The best part: Sierra delivered the car to us and even spent about 45 minutes going through all of the features with us. I'd recommend #1 Cochran VW South.
Mike is awesome
The service was prompt and Mark and Mike were both super helpful. Mike even took me for a drive to help identify a problem I'd been having with my Jetta. He gave me his card and told me to call him immediately if I had any further issues. I felt like they actually cared about helping me and preventing any expensive problems for me in the future. I appreciated that and will definitely be back here for service. Thanks Mike and Mark!
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