Long story short... I was getting ready to leave for vacation and found out my 2013 Jetta had a ton of work that needed to be done before I could drive it. Ugh. Last thing I wanted to hear but the Sales team at Cochran VW on West Liberty helped me to find a new Jetta with the functions/accessories I needed at a price I could afford. Even with a few hoops popping up to jump through they were able to get me on the road a day later. They were helpful, kind and went beyond what they needed to do. I appreciate the work they put in and will definitely use them again in the future! Thanks Trevor, Brandee, Jessica, Jim & everyone else there!! And FYI- I was asked to leave a review but they deserve the five stars and I will absolutely recommend them to anyone looking for a new vehicle.
Everyone at this dealership did their best to get me the payment schedule that I needed to purchase my new Jetta. All were pleasant, courteous and most helpful in every way! Thank you #1 Cochran employees!
Smooth and simple purchase process with Trenton and Jessica at #1 Cochran VW. Jessica worked with me initially to get most of the deal done through the online purchasing tool. The car I was purchasing had not yet arrived on the lot when I went for a test drive in a similar car, but Trenton was on point with keeping me updated on its ETA and status. I appreciated the picture he sent when the car arrived, still wrapped in plastic. The final deal review was easy and we were able to quickly agree on a fair price. Fast, no surprises, good communication - I would definitely recommend #1 Cochran VW when purchasing a new car.
I had a great experience with Trenton, Jessica and Brandon! I am completely satisfied!
Just had my car inspected at Cochran Volkswagen and it was another great experience! I have nothing but wonderful things to say about my Tiguan and the service i have received from the Volkswagen family! Timely and polite! Cant get any better than that!
Great Service in every department. I was there for repairs on my Jetta. Very affordable and done in a timely manner. It wasn't my first time there and won't be my last.
My husband and I had a wonderful experience purchasing our new SUV, which we love! Dan G. was a tremendous wealth of knowledge and so friendly. Brandon was personable and made the paperwork fun! Jessica was great, too. We highly recommend #1 Cochran Volkswagen of South Hills for a super car buying experience! We know from the past that the service doesn't stop there, which is so appreciated!
Was a great Day, Trevor was AWESOME and taught us endless things with the car we would have never figured out. The whole staff was AWESOME as our 3 young children did not want to be there but the staff and management made it all work out. WE WILL RETURN FOR MORE VEHICLES IN THE FUTURE
A great buying experience every time. Friendly and professional employees. This was my third car from this dealership and they are a great group of people. Trenton is awesome!
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