I really enjoyed buying my car here - everyone was super helpful and they went above and beyond to get me into my dream car at a price I could manage. I just took it in for my first time complimentary service of tune up and oil change and everything went smoothly. Highly recommend.
This is my second visit to #1 Cochran Volkswagen they are always so kind and prompt. Professional and make you feel welcome. The customer waiting area is clean. When I purchase my car i dealt with a young lady who wears her hair in a ponytail she greets me with a warm hello every time. With the pandemic in effect they wipe the inside of your driver seat down before you get inside. Keep of the good work
Great service, advice, professionalism. After visiting surrounding dealers in the area I can say I had a better experience than the others combined. Ease of making an appointment online was great, aswell as the follow up after service. If you are contemplating buying a car or having yours serviced, give them a call first.
I had a very good experience getting my car inspected here. Everything was done quickly and the staff was very friendly! Very good with COVID precautions as well - I felt very comfortable.
Very accommodating and helpful. Thanks to Jessica Cupini and Justin Jones who were so nice and helpful. LOVE my tiguan, also traveled from out of state for a better deal and overall treatment!
Completed all of the negotiations by phone and online with Sierra, our salesperson. Showed up at the dealership, signed and drove away. Pleasure working with Sierra. The dealership located the vehicle we wanted and had it transported in. Only negative is the lack of parking.
Salesman Justin made our experience perfect, and Lynn handled the clerical work perfectly and made it fun!
I’ve only been in this place once, and that’s when we were picking up our newly purchased vehicle. We dealt with Justin, Caitlin and Jessica. All were very professional individuals, while still very grounded and down-to earth. If you want the best way to buy a vehicle, come see these individuals. Better-yet, call them and do everything remotely like we did. Save your valuable time and know that they’ll be honest, straightforward and treat you like you’re the only customer that matters. We came from Cleveland, OH. After giving the VW dealerships around here the opportunity ...
Always a great experience.A little pricey but a great experience nonetheless
I was extremely pleased with the service at Cochran. The handling of the vehicle and the exchange of keys, payment, etc., was all done with a Covid-conscientious approach. The communication on the status of the vehicle was clear, and the service was exactly what was needed.
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